🏨 Hotel Booking

Practise booking a hotel room, checking what is included, and asking about check-in.

Sample dialogue

Roles: Guest and receptionist

Receptionist: Good afternoon. How can I help you?

Guest: I’d like to book a room for two nights, please.

Receptionist: Certainly. What date would you like to arrive?

Guest: On Friday, the twenty-third.

Receptionist: And how many guests will there be?

Guest: Two adults. Do you have a double room available?

Receptionist: Yes, we do.

Guest: Is breakfast included in the room price?

Receptionist: For this booking, breakfast is included.

Guest: Great. What time can we check in?

Receptionist: Check-in starts at three in the afternoon.

Guest: That works for us. Could you send me a booking confirmation, please?

Useful phrases

• I’d like to book a room … — Begin a reservation request.
• Is … included? — Ask whether something is part of the price.
• What time can we check in? — Ask when you can arrive and receive access to the room.
• Booking confirmation — A message or document showing the details of a reservation.

Practise the conversation

1. Read the dialogue aloud as the guest, then as the receptionist.
2. Change the arrival date, number of nights, and number of guests.
3. Add one question about Wi-Fi or parking. Practise asking whether there is an extra charge.

Check your understanding

What does the guest ask to receive at the end of the conversation?

Show answer

The guest asks for a booking confirmation. It records the details of the reservation.